Thursday, September 18, 2014

Long Overdue, Negative Review (ilovecirclelenses.com)

I have always been a faithful, loyal person... When I find something that works, I stick to it.
However, I feel that I should address this issue, even though, for all I know, it could be fixed by now.
ilovecirclelenses.com, to put it simply, sort of betrayed my trust. After years of orders, great orders with excellent shipping, they seemed to disappear from the face of the earth. And after ordering with them again, for what ended up being the last time, that's when it happened.

Now, I don't wish to particularly discredit them, I just want to warn others.

Back, waaaay back, around May, I ordered my lenses from them. I thought that all was well... but I was wrong. After many days, past the amount of time that it would've normally taken for the lenses to get to me, nothing had happened. So, naturally, I contacted them. They said nothing. So I contacted them again, and again, the last time telling them that I wanted to avoid opening a paypal dispute, but may have no choice but to. That got their attention. They sent me a tracking number, which I stalked for a day or two... only to have nothing happen. So, I contacted them again. And got nothing. 

Throughout all of this, I gave them the benefit of the doubt, because, like I said earlier, I'm a loyal person who believes that "If it's not broke, don't fix it!"

And thus, the paypal battle began... Which is seriously overly dramatic since ilovecirclelenses did nothing. They didn't answer paypal. They said and did nothing once the dispute opened. And after a while, paypal gave up and just gave me my money back...

Sooo, yeah. Just warnin' ya, ilovecirclelenses.com pretty much doesn't exist anymore last time I checked... the website is there... but it doesn't seem like there is anyone working there anymore. :/